Tuesday, March 6, 2012

A Customer's Words

A new customer of ours recently took the time to communicate his experience with LBM Systems - we appreciate his choice to tell us about his experience with us.

I'd love to add volumes to support his words, but one thing I've learned is that if a customer can communicate better than you, it's best to let them do so:

"It has been a great experience working with all the different staff you have at LBM Systems, they have all been very supportive and super fast to respond to our needs, it has been very refreshing…can you tell I don’t get this kind of support very often…it’s a shame but so many times we really don’t get the support we want or need…not so with LBM Systems you are all great!"

Matthew M. Grant
Network Manager
Division of Employee Services and Support - DESS-DES

Thanks to Matthew for communicating with us. Please feel free to contact us any time with any comments - critical or complimentary, the best way for us to serve you better is to understand how you view us.

Best regards,

Andy Wellman
COO, LBM Systems
Phone 203.966.0661 x12
Email awellman@LBMsys.com